Shopping
We carry out domestic and international shipments with the cargo companies we have agreements with.
We deliver to every point where cargo companies operate.
Product delivery takes place within 1-4 business days within the borders of Turkey after you order the product; International delivery time may take up to 10-12 days depending on the distance of the country to which it is sent.
Additionally, for special product orders, cargo delivery time will be determined according to the product order quantity and destination address/country.
In order to prevent the products from being damaged, they are shipped with the necessary packaging and warning letters. Despite this, in case of any damage, you should not take delivery of the product; If you have received it, we expect you to inform us.
Payment
You can make your payment using your credit card with Iyzico Pay.
Bank transfer or EFT payment options are also available.
You can track your orders on https://www.laledevir.com.tr/siparis-takibi/. You can make inquiries on the screen that opens on this page, using the order code sent to you when you placed your order and your registered e-mail address.
You can also use our Whatsapp information line to get a faster response.
We do not currently have an installment option for payments by credit card.
Order Cancellations and Returns
You can place your orders safely on our website laledevri.com.tr, whether you are a member or not.
If your order has not been shipped after placing it, you can cancel it.
You can return the product you have received and want to return, provided that the shipping cost is yours and it is unused.
A refund will be given after the returned products are examined.
No, you don't need to be a member. However, if you become a member, you will be the first to hear about new products and campaigns. You can also benefit from special discount offers for members.
You can return the product you purchased within the legal period (14 days), together with its invoice, and at your expense. The product to be returned must be unused and must not have any tears, dents or impacts on any part. If you contact us after your return decision, we will carry out the process easily and quickly.